You may return or exchange the item(s) within 30 days of your purchase if the product has not been used. Items must be accompanied by receipt or proof of purchase. Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Aah’Shea. Please note the original and return shipping and handling charges will not be refunded or reimbursed. Refunds will be issued to the original form of payment. Please contact us at info@aahshea.com with your name and order number for questions.